Ramin Elahi has been an educator, trainer, and coach for most of his career, which spans twenty-plus years. His early years as a support, escalation, and application engineer prepared him technically so his classes and seminars are filled with leading-edge technology concepts and trends. He has been passionate about learning and development using any delivery modalities from ILT (Instructor Led Training) to virtual. He augments course technical content with customer service experience, real-life lessons learned, and industry best practices.